Privacy policy

Last updated: 25 October 2026

Top Lords Intel uses information to provide its website, remember your preferences and keep its services working reliably.

Information used by the website

When you visit, our service providers may process technical information such as your IP address, browser, device and pages requested. This helps deliver the website, maintain security and understand page performance.

Website analytics

We use cookie-free website analytics to understand which pages visitors use and improve the website. Account and administration pages are excluded. Page addresses are simplified before analytics are collected to avoid including extra information entered in links.

Saved preferences and plans

Some tools remember your choices on your device, including your server start date and research plans. You can remove these saved choices by clearing this website’s data in your browser settings.

Accounts and sign-in

If you use an account, your email address, account information and sign-in session are used to authenticate you and manage access to account features. Essential cookies may be used to keep you signed in.

Player accounts and saved maps

When player accounts are enabled, our account service providers process sign-in and verification details. We store your display name, optional kingdom number, saved map plans, followed castle locations and saved alliance comparison baselines linked to your account. Alliance baselines contain observed player identifiers, names and castle levels so you can compare later observations. You can remove saved players and alliances from your account. Account maps are private and can be renamed or deleted from your dashboard. Plans saved only on your device remain separate from account maps.

Account activity and support

We keep your most recent sign-in and account-use time to understand whether accounts are active and support account access. Authorized administrators can correct profile details, manage complimentary Premium access and require a fresh sign-in. We privately record these account changes, the administrator responsible and the reason for the change to support accountability and security.

Kingdom tools and game delivery activity

We privately record use of Kingdom Explorer, saved player watchlists, player history and game-location delivery to operate these tools, troubleshoot failures and understand demand. Records include the action, kingdom, selected castle identifier when applicable, time, response status and request duration. Signed-in activity is linked to your verified website account. Browser-reported Explorer interactions are identified separately; we do not create an identifier to track anonymous visitors across sessions. Raw search text, IP addresses, passwords and verification codes are not stored in this activity log. Only authorized administrators can access it, and game identifiers are displayed using their last four characters. Activity reports cover up to 90 days; older activity is removed in batches as new records arrive. Delivery jobs and essential account-security records follow their separate service retention requirements.

Premium subscriptions and payments

When Premium checkout is available, Paddle handles purchases as merchant of record. Paddle processes checkout details and payment information under its Privacy Notice. We receive billing identifiers, subscription status, plan details and paid-period dates linked to your player account so that we can provide and manage Premium access. We do not store your full payment-card number or security code.

Why we process information

We use account and subscription information to provide the services you request, and technical information to protect and maintain the website. Where applicable, these activities rely on performance of our agreement with you, legitimate interests in security and service operation, or legal obligations. Consent is used where it is required.

Keeping information

You control device saves through your browser and account maps through your dashboard. We retain account and service records while needed to provide the service, handle support and maintain security. Some billing records may need to be retained for legal or accounting purposes; Paddle also applies its own retention rules.

Issue reports and requests

If you report an issue or request a feature or guide, we privately store your message, request type, affected page and submission time for review by the website administrator. We use internal notifications to alert the administrator to new requests. Please do not include passwords, payment details or other personal information. To limit repeated submissions, we use a temporary privacy-protecting identifier derived from your IP address; your raw IP address is not stored with the report.

Community alliance directory

If you submit an alliance listing, we store the alliance name, tag, kingdom, language, recruitment status, requirements and description privately for administrator review. The administrator receives a notification without the submitted description. Approved listing details are published in the public alliance directory. Only submit details you are authorized to make public, and use in-game contact instructions rather than private contact information. Submission records use the same measures to limit repeated submissions as other feedback.

Service providers

We use service providers to host and operate the website, securely manage accounts and saved plans, measure website usage and performance, and handle support requests and internal notifications. These providers process the information needed to deliver those services on our behalf. Payment processing is described separately above.

Your choices

You can manage cookies and stored website data through your browser settings. Blocking or clearing this data may reset saved preferences or require you to sign in again.

Privacy rights and questions

Depending on where you live, you may have rights to access, correct, delete, restrict or obtain a copy of your personal information, and to object to certain processing. You may also complain to your local data protection authority. Visit Contact and support for website questions and Paddle’s privacy notice for payment information it processes. We may need to verify an account holder’s identity before handling an account-specific request.

External websites

Links to other websites are subject to those websites’ own privacy policies.

Updates to this policy

We may update this page when our website or its features change. The date above shows when this policy was last updated.